Ecommerce Catalog Expert
3 weeks ago
**TransForm Solutions** is an International BPM company with world-class execution offering global clients customized services and exceptional customer engagement since 2002.
We have evolved to provide a wide range of operations and back-office services since then, for companies all over the world (including Fortune 500s) in industries as diverse as consulting, financial services, eCommerce, education, logistics and real estate.
**Position Purpose**
**Major Responsibilities**
- Manage the uploading of all products, including product descriptions, technical data, product features, product imagery, options, etc.
- Coordinate and research external sources for the collection of product and industry information.
- Verify and ensure that product information is properly displayed and presented
- Align with key stakeholders in learning and developing new opportunities
- Maintain database for website and selling platforms, (Amazon, eBay, Etsy, Houzz, Sears, Walmart, etc.) such as creating product listings, data entry with digital photos
- Troubleshoot issues and monitor product listings.
- Be the go-to resource regarding a variety of **eCommerce Platforms** like **Magento, Shopify, WordPress, Amazon, Sears, Walmart Marketplace,** etc. for the team
- Manage and implement changes on the client’s Amazon Marketplace account and catalog (Seller Central and Vendor Central)
- Be the go-to resource for all Amazon-related issues
- Support the clients in the management of day-to-day operations of their Amazon business with an eye towards maintaining profitability and sales growth
- Carry out keyword research and SEO strategies that will be implemented to improve search rank and visibility for the client’s products and content
- Work closely with internal teams to create optimized product listings across all their eCommerce platforms
- Manage execution of accurate product data across multiple eMarketplaces, including titles, descriptions, images, attributions, and pricing
- Report and escalate account issues to management as needed
- Gather performance data and help assemble reports for the client
**Skills & Expertise**
- Bachelor’s Degree in Computer Application or Graphic Design
- Knowledge of eCommerce practices & strategies
- Strong problem-solving skills and interpersonal communication skills
- Ability to maintain a high level of organization
- Reliable, responsible, and dependable
- Astute attention to detail and accuracy
- Confident, self-motivated with a strong sense of responsibility
- Able to use one’s own judgement, take initiative, and make day-to-day decisions
- Accessible, attentive, observant, and able to identify and defuse any issues that would negatively impact the team
- At least** 2-3 years relevant work eCommerce experience with Magento, Shopify and other leading e-commerce platforms**:
- Experience in online merchandising
- Strong analytical skills with hands-on experience using data analytics tools
- Advanced Excel and Microsoft office skills are required
- eCommerce experience
- HTML experience is required
- Proficiency with **Adobe Creative Suite** (Photoshop, Illustrator)
- Knowledge of online marketplaces in the USA including Amazon (Seller and Vendor Central)
- 1+ years experience with Amazon Vendor and Amazon Seller Central is a plus
- Understanding of product listing management across marketplaces platforms like Sears, Rakuten, Walmart, Houzz, and others
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