Hotel Receptionist

**Responsibilities**:

- **Guest Services**:

- Greet guests upon arrival with a warm and friendly welcome.
- Check guests in and out efficiently, processing payments and providing necessary information about the hotel's amenities and services.
- Handle guest inquiries and resolve any issues promptly and courteously.
- Provide assistance to guests with special needs or requests.
- **Reservations**:

- Manage room reservations, including making bookings, cancellations, and modifications.
- Ensure accuracy of reservation information and follow up with guests to confirm details.
- Maintain up-to-date knowledge of room availability, rates, and promotions.
- **Administrative Duties**:

- Maintain a tidy and organized reception area, ensuring all necessary supplies are stocked.
- Answer phone calls, take messages, and redirect calls as needed.
- Handle cash and credit card transactions accurately and responsibly.
- Complete daily reports and administrative tasks as assigned.
- **Communication**:

- Communicate effectively with other hotel staff to coordinate guest services and resolve issues.
- Keep management informed of any unusual occurrences or guest complaints.
- **Hospitality**:

- Exemplify excellent hospitality by anticipating guests' needs and exceeding their expectations.
- Provide recommendations for local attractions, restaurants, and activities to enhance guests' stay.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Work Location: In person

Application Deadline: 30/04/2024