Gold Loan Executive

6 months ago

Pollachi, India VANCHINAD FINANCE PVT LTD Full time

Coordinate with branch sales team and support BSM, SMs for lead conversion - Tele-calling / follow up on leads given by sales team and Corporate office - Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis - Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed - Update valuation details in system i.e. Gold portal and loan booking system - Ensure loan processing completed within stipulated TAT. - Follow up with customer for timely interest collection - Gold loan file disbursal in system (this could be done by BOM for most Branches) - Custody of gold packets in the office, record it as per process - Raise Payment Request / Cheque Disbursement, record it as per process - Arrange to send the complete file to COPS as per process. - Manage Related MIS, interface with COPS, regional teams as might be required. - Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers - Customer Support / Service as required.

**Salary**: ₹14,500.00 - ₹16,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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