Email Support Executive
2 months ago
Investigating and resolving customer complaints and concerns
- Providing product information and guidance to customers
- Working closely with other departments to resolve customer queries
- Maintaining a record of customer interactions and transactions
- Escalating complex issues to the relevant department or superior for resolution
- Maintaining knowledge of new product offerings and ongoing promotions
- Providing feedback on the efficiency of the customer service process
**Job Types**: Full-time, Permanent
Pay: ₹10,087.83 - ₹15,580.84 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9123006906
Expected Start Date: 26/10/2024
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