Email Support Executive

2 months ago


Salt Lake Kolkata West Bengal, India Mervice Infotech Private Limited Full time

Investigating and resolving customer complaints and concerns
- Providing product information and guidance to customers
- Working closely with other departments to resolve customer queries
- Maintaining a record of customer interactions and transactions
- Escalating complex issues to the relevant department or superior for resolution
- Maintaining knowledge of new product offerings and ongoing promotions
- Providing feedback on the efficiency of the customer service process

**Job Types**: Full-time, Permanent

Pay: ₹10,087.83 - ₹15,580.84 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9123006906
Expected Start Date: 26/10/2024



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