IT Executive

1. IT System Support and Troubleshooting:

- Provide on-site and remote support for all hotel technology, including Wi-Fi, in-room entertainment, telephony systems, and guest service apps.
- Troubleshoot and resolve technical issues in a timely manner to minimize downtime.
- Diagnose hardware, software, and network problems and work with vendors or service providers for repairs and solutions.

2. Network Management:

- Monitor and maintain the hotel’s network infrastructure, including routers, switches, and access points.
- Ensure secure internet access and reliable Wi-Fi connectivity for both guests and hotel operations.
- Perform routine checks on network security to protect against breaches and unauthorized access.

3. End-User Support:

- Offer training sessions to hotel employees on new systems or software updates, and provide documentation for frequently used procedures.
- Act as the primary IT contact for all technology-related needs in the hotel.

4. System Maintenance:

- Oversee the maintenance of hardware like computers, printers, and POS systems used across the hotel.
- Perform routine backups of critical data and ensure that disaster recovery plans are in place.
- Manage software updates, antivirus checks, and other preventive measures to maintain system integrity.

5. Guest Support:

- Work with the front desk and other departments to address guest technology needs efficiently.

6. Vendor and Asset Management:

- Coordinate with external vendors for service contracts, warranty claims, and hardware replacements.
- Maintain an up-to-date inventory of IT assets and ensure proper tracking of equipment across departments.

7. Compliance and Documentation:

- Ensure that the hotel’s IT systems adhere to data security and privacy regulations.
- Maintain thorough documentation of all IT processes, configurations, and troubleshooting steps.

Pay: ₹9,664.88 - ₹36,701.61 per month

**Benefits**:

- Food provided

Shift:

- Day shift

Work Days:

- Monday to Friday
- Weekend availability

**Experience**:

- total work: 3 years (preferred)

Work Location: In person