E-commerce Executive

2 weeks ago


Malad Mumbai Maharashtra, India Smartserve Houseware Pvt Ltd Full time

**Job Title: Ecommerce Executive**

**Job Summary**: As an Ecommerce Executive, you will be responsible for managing online sales across various marketplace websites, ensuring timely order processing, inventory management, identifying new product opportunities, and expanding the client base. You will also be involved in maintaining office discipline, managing a small team, and overseeing stock maintenance and cleanliness in the office.

**Key Responsibilities**:

- **Manage Online Sales**: Oversee sales activities on all marketplace websites, ensuring targets for daily orders are met.
- **Order Processing and Dispatch**: Ensure timely processing and dispatch of orders to maintain customer satisfaction.
- **Inventory Management**: Update and maintain accurate inventory records to prevent stockouts and overstock situations.
- **Identify New Product Opportunities**: Research and identify new products with potential for online sales growth.
- **Expand Client Base**: Proactively seek out and onboard new online clients to increase revenue streams.
- **Client Retention**: Implement strategies to minimize client churn and address concerns to prevent customer attrition.
- **Stock Maintenance**: Monitor stock levels, conduct regular audits, and coordinate with suppliers to ensure availability of products.
- **Office Discipline and Team Management**: Maintain a disciplined work environment and manage a small team effectively to achieve departmental goals.
- **Manage Returns and Damages**: Handle returns efficiently, report damages promptly, and track losses to optimize processes.
- **Maintain Office Cleanliness**: Ensure cleanliness and tidiness in the office space to provide a conducive working environment.
- **Staff Retention and Management**: Develop strategies to retain skilled staff members and provide necessary support for their growth and development.
- **Manage Support Staff**: Supervise office boys and support staff, ensuring their duties are carried out efficiently and effectively.

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person


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