E-commerce Executive
3 weeks ago
Job Title: E-Commerce/Customer Service Executive
Company: A Wooden Story
Location: Vadodara, Gujarat
**Salary**: ₹10,000 - ₹15,000 per month
Experience: Fresher/2-3 years in this field
**Job Description**:
A Wooden Story is seeking an enthusiastic individual to join our team as an E-Commerce/Customer Service Executive for Amazon.
**Responsibilities**:
- Manage Amazon seller account, including product listings, order processing, and inventory management.
- Respond promptly to customer inquiries and resolve issues efficiently to ensure a positive shopping experience.
- Monitor and analyze sales metrics to identify trends and opportunities for improvement.
- Collaborate with the marketing team to optimize product listings and promotions.
- Stay updated on Amazon policies and industry trends to maintain compliance and competitiveness.
**Requirements**:
- Bachelor's degree in business, marketing, or related field preferred.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office and e-commerce platforms.
- Attention to detail and ability to multitask in a fast-paced environment.
- Prior experience in e-commerce or customer service is a plus but not required for enthusiastic beginners.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
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