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Back Office Assistant

1 month ago

Borivali West Mumbai Maharashtra, India EITF Solutions Pvt Ltd Full time

**About Us**:
We are EITF Solutions Pvt Ltd, a dynamic IT hardware and networking solutions provider. We are looking for a diligent and detail-oriented Back Office Assistant to support our team and contribute to the smooth functioning of daily operations.

**Job Overview**:
**Key Responsibilities**:

- **Support Coordination**:

- Assist the Support Coordinator in managing daily tasks and operations.
- Answer customer calls and inquiries, and escalate issues as needed.
- **Ticket Management**:

- Track the status of tickets and ensure timely resolution.
- **Material Management**:

- Record the movement of inward and outward materials in Excel sheets.
- Maintain accurate and up-to-date logs of inventory in the inventory management software.
- **Administrative Support**:

- Provide general back-office support, including filing, data entry, and reporting.
- Ensure smooth communication between the support team and other departments.

**Key Skills & Qualifications**:

- Strong communication skills (both written and verbal).
- Proficiency in Microsoft Excel for data entry and report generation.
- Familiarity with CRM and inventory management software (training will be provided if necessary).
- Good organizational skills with attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.

**Preferred Experience**:

- Previous experience in a similar administrative or back-office role is a plus.
- Basic understanding of inventory management processes.

**Why Join Us?**
- Opportunity to work in a growing industry with a supportive and collaborative team.
- Training and development opportunities to enhance your skills.

Pay: ₹8,086.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Data entry: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person