Tele Caller Executive

6 months ago

Mumbai, India Cs enterprises Full time

**Experience - 3+ years**

**Job Purpose**
**- We are looking for an Telecalling/Telesales professional to contribute in generating sales for company**
**- The person will be responsible for closing sales deals over the phone and maintaining good customer relationships.**

**-Understand customer needs, answer there question and provide relevant information about our product and services.**

**-Maintain high level of product knowledge stay updated on industy trends.**

**-Report to sales manager on daily basis with updates on sales progress**

**-Manage leads and stay organized using our internal CRM, Follow Up Boss including adding leads, conversation notes, response times, and follow-up attempts into database**
- **Chase deals with fervor until they are either closed, dead or turned into qualified appointments**
**- Effective telesales executive who is an excellent communicator. They must be comfortable presenting property over the phone as well as dealing with complaints and doubts.**

**Responsibilities**:

- Contact potential or existing customers to inform them about services.**
**- Answer questions about property or the company.**
**- Ask questions to understand customer requirements and close sales.**
**- Enter and update customer information in the database (CRM).**

**-Handle objection and resolve customer concern in professional and respectful manner**
**- Keep records of calls and sales and note useful information.**

**-Ability to set and close appointments over the phone**

**Requirements**:

- Proven experience as telecalling/telesales executive**
**- Proven track record of successfully meeting sales quota preferably over the phone**
**- Ability to learn about property and describe/explain them**
**- Excellent English, Hindi & Marathi (knowing multiple language can be an added advantage)**
**- Communication and interpersonal skills**
- **Excellent organizational, follow up and time management skills**

**-Selling and negotiation skills**

**Benefits**:

- **Competitive salary with performance-based incentives.**
- **Positive and Supportive work environment.**
- **Opportunities for career growth with Esthetic Center International pvt ltd.**
- **Employee benefits including health insurance.**

**Technical Expertise**:

- **Excellent interpersonal and written and oral communication skills.**
- **Excellent phone etiquette**
- **Knowledge of CRM systems.**
- **Knowledge of Microsoft Office (Power point, Excel, Word).**
- **Knowledge of conflict resolution techniques.**
- **Language to be known (Hindi, English)**

**Skills**:

- **Ability to use positive language**
- **Adaptability and flexibility**
- **Self-control, Patience and Empathy**
- **Attentive and Good Listener**
- **Prior phone sales experience (direct selling experience)**
- **Time Management**
- **Patient Friendly**
- **Problem solving and decision making**
- **Professional Behaviour**
- **Positive Attitude**
- **Good Communication Skill**
- **Is dynamic, articulate and well-spoken with a confident telephone voice**

**Salary: Rs. 25000 to 30000 CTC per month (Depending on Experience)**

**Education: 12th and above.**

**Experience: Minimum 3+ year experience in BPO / Insurance, Estate, Marketing calling experience.**

**Days and Time: 6 Days a week (10.00am - 7.00pm)**

**9619495686**

**Salary**: ₹10,000.00 - ₹35,000.00 per month

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

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