Front Office Executive

2 weeks ago

Raipur Chhattisgarh, India capdeal realty care pvt ltd. Full time

FEMALE ONLY:
Position: Front Office Representative

Job Summary: The front office representative serves as the initial point of contact for visitors, clients, and customers. They provide exceptional customer service, handle inquiries, and perform administrative tasks to ensure the smooth operation of the front office.

**Responsibilities**:
Greet and welcome visitors, clients, and customers in a professional and friendly manner.

Answer phone calls, direct calls to the appropriate staff members, and take messages if necessary.

Provide accurate information to visitors and callers regarding the organization's products, services, and policies.

Maintain a clean and organized front desk area, ensuring it is presentable at all times.

Manage incoming and outgoing mail, packages, and deliveries.

Schedule appointments, meetings, and conference room reservations.

Maintain office supplies inventory and place orders when necessary.

Assist with administrative tasks, including data entry, filing, photocopying, and faxing.

Handle customer complaints or issues, and escalate them to the appropriate department if required.

Collaborate with other departments to ensure efficient communication and coordination.

Follow security procedures by monitoring visitor access and issuing visitor badges.

Maintain confidentiality and handle sensitive information with integrity.

Stay updated on organizational policies, procedures, and any changes in services or products.

Provide support to other administrative staff members as needed.

Qualifications and Skills:

- High school diploma or equivalent; additional education or certification is a plus.
- Previous experience in a customer service or administrative role is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to interact with diverse individuals.
- Proficient in using office equipment, such as phone systems, printers, and computers.
- Familiarity with basic computer software (e.g., Microsoft Office Suite).
- Attention to detail and strong organizational skills.
- Ability to multitask and prioritize responsibilities.
- Professional and courteous demeanor.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9124667956

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