Ccb card data and Analytics quant Analytics

2 months ago

Bengaluru, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
In this position you will be responsible for solving complex business problems through deep quantitative and qualitative analysis to influence retention and engagement initiatives of credit cards business.

**Responsibilities**
- Will own and support marketing analytics for digital engagement and retention programs for all card products. A key area of analytical exercise is to evaluate effectiveness of marketing campaigns and perform P&L evaluation
- Create accurate and timely analyses on a wide variety of areas including marketing offer operational performance, trend analysis, campaign performance and subscriber behavior and responses to marketing offers
- Develop and maintain operational dashboards to assist business functions
- Partner with cross functional teams such as Finance, Strategy, Product and Customer Care to understand enterprise trends, competitive environment and their impacts on customer behavior and provide conclusions and recommendations to business owners
- Ability to synthesize large volumes of data into meaningful insights and deliver actionable strategies in card services.
- Perform advanced analytics (eg: develop customer segmentation) leveraging statistical techniques to develop framework for differentiated offering strategies to deliver marketing efficiencies.
- Interact regularly with business units, understand business goals and priorities and play the role of an effective partner to devise strategies with customer focused analysis and performance to realize growth opportunities. Support business growth targets by understanding business needs and providing concise, insightful and timely analytics for key trends through data analysis

Required qualifications, capabilities, and skills
- BS/BA/MS in an analytical field (e.g., Statistics, Applied Mathematics, Computer Science, Finance) with 4-7 years of relevant experience.
- Expert in SAS/SQL. Proficiency with programming languages such as R/Python
- Understanding of digital marketing tools (Google Analytics, Adobe Analytics) is preferred
- Working knowledge of advanced statistical concepts (essential) and machine learning techniques (Nice to have)
- Experience with manipulating large and complex databases and developing appropriate data models to evaluate and solve business problems
- Experience in summarizing data and building presentations using Powerpoint. Strong oral and written communication skills
- Understanding of credit card P&L is preferred Must be self-directed, organized and detail oriented as well as have the ability to multitask and work effectively in a fast paced environment

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

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