Digital Implementation
1 month ago
Finacus Solutions Pvt. Ltd. is a banking solutions provider since 2008. Our clients include banks & financial institutes who look forward to automate their entire gamut of operations with latest technology and industry trends. While our products range from core banking to anti-money laundering to loan collection and many such banking solutions; Payments Systems is our
specialization.
And with the current wave of building a ‘cashless future’, mobile payments systems is our inevitable forte.
Finacus is one of the very few organizations in India today which is recognized by the government regulatory bodies to work closely and integrate with the new systems developed
for bringing revolutionary changes in the banking sector.
**Job Location**: Andheri, Mumbai(SEEPZ)
**Working Hours**: Rotational Shifts and Weekoffs (6 weekoffs in a month)(Shifts: Morning, Afternoon, Night and General)
**Requirements**:
- IT Diploma / Degree/ B com
- Good communication Skill
- Should ready to travel all over India
- Ability to Learn
- Good command on Database SQL /Oracle
- Good Analytical Skills
**Job profile**:
- To address customer queries
- To provide the Service to Banks On any place in India.
- Communicate with Client and developers for any new requirement or improvement in the current one.
- Communicate with TLs and Developer.
- To analyze the issue, do the RCA (Root Cause Analysis) and come up concrete solutions.
- Daily reporting
- Monitor Transactions of all the banks and ensure seamless functioning of all the banks.
- Timely and efficient communication within the team and inter-departmental co
- ordination for escalation and resolution of the issue.
- Follow up on the escalation s made and solutions received from development team before deploying it for then clients.
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