Data Entry Executive(Us Shift)
2 months ago
We are seeking a dynamic and results-driven _**Executive**_ to join our client team based in Ahmedabad.
- **Work location : Andheri MIDC**:
- **Shift :US Shift**:
- **Exp - 1.5 - 4 years**
**Key Responsibilities**:
**Returns & Credits Management**:
- Receive and process customer returns and credits in a timely and accurate manner.
- Verify the validity of return requests and ensure compliance with company policies.
- Communicate with customers to resolve return and credit-related inquiries.
**Data Entry**:
- Maintain high standards of data accuracy and completeness.
**Customer-Centric Approach**:
- Work closely with customers to address their needs and concerns related to returns and credits.
- Ensure a positive customer experience by providing excellent service and timely resolution.
**Data Organization**:
- Organize and maintain return and credit data according to customer records, categorizing it by date and month.
- Create and update reports to track return and credit trends and performance.
**Qualifications**:
- Strong computer skills and the ability to learn and adapt to new software systems.
- Excellent organizational and management skills.
- Exceptional attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Prior experience in returns and credits management is a plus.
**Job Types**: Full-time, Permanent
**Salary**: ₹500,000.00 - ₹600,000.00 per year
Schedule:
- Night shift
**Experience**:
- total work: 4 years (preferred)
- Data entry: 4 years (preferred)
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