Computer Operator Office Assistant(Female)

5 months ago


Sasni Aligarh Uttar Pradesh, India GP Technologies Solutions Full time

Education Required
- 12th pass

Roles and Responsibilities
- 1.Information Management: Maintain accurate records of customer interactions, transactions, inquiries, and complaints using the company's database or help desk software.

2. Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies to provide accurate information and assistance to customers.

3. Communication: Communicate effectively with customers, colleagues, and other departments to ensure prompt resolution of customer issues and inquiries.

4. Coordination: Collaborate with internal teams such as sales, operations, and logistics to coordinate customer requests, orders, and deliveries as needed.

5. Documentation: Prepare and maintain documentation, manuals, and FAQs to facilitate customer self-service and improve overall efficiency of the help desk function.

Skills Required
- Basic knowledge of computer and MS Excel.

Geetika Arora

6396629639

**Job Types**: Full-time, Permanent

Pay: ₹6,000.00 - ₹10,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person


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