Marketing and Operations Coordinator

4 weeks ago

Mumbai, India HaystackAnalytics Full time

Marketing and Operations Coordinator | 2 - 3 Years | 2.5 - 3 LPA CTC

HaystackAnalytics is looking for highly motivated and organised Marketing and Operations

**Responsibilities**:

- Assist in the development and execution of marketing plans and campaigns
- Provide excellent customer service by responding to customer inquiries and resolving issues
- Coordinate with internal departments and external clients for sample collection, report & prescription delivery, and scheduling doctor and genetic consultations.
- Manage and maintain customer databases and CRM systems
- Develop and maintain operational processes and procedures to ensure efficient workflows
- Monitor inventory levels of marketing collaterals and ensure timely ordering and delivery of supplies
- Create and maintain reports in Excel to track and analyze departmental metrics
- Collaborate with cross-functional teams to ensure seamless communication and coordination
- Assist in process integration with external clients like taking care of processes till they get automated
- Taking inbound calls and doing outbound calls to communicate about products

Requirement
- Bachelor's degree in Marketing, Business Administration, or related field
- 2+ years of experience in marketing and operations coordination
- Strong organizational and project management skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Excel and CRM systems
- Ability to analyse data and draw insights to inform decision-making
- Customer-service-oriented with a positive attitude
- Ability to work independently and as part of a team in a fast-paced environment
- Attention to detail and ability to prioritize tasks effectively

Who are we?

HaystackAnalytics is a company working in deep technology of genomics, computing, and data science for creating the first of its kind clinical reporting engine in healthcare. We are a new but well-funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team). Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹280,000.00 - ₹320,000.00 per year

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)
- Marketing Coordination: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9820003495
Expected Start Date: 15/05/2023
- Health insurance

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