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Chatbot Architect

2 months ago


Kochi, India Air India Full time

**Job Description
Microsoft Bot Framework Architect

Reports To: Technical Program Managers

RESPONSIBILITIES Responsible for designing and testing of chat conversation scripts, flows, and user journeys based on different bot personasDevelop mock-ups, flows and quick prototypesDevelop and test scalable chatbot solutions leveraging LUIS, Azure cognitive servicesBuild and manage the LUIS apps(models)Deliver cognitive capabilities within the conversational interface that solve/augment business issues using leading AI technology frameworksOptimize the performance of the botsREQUIRED 4+ years experienceBachelors/Master's Degree in Computer Science, IT or similarExperience in C# programming and/or programming languages supported by Microsoft Bot Framework.Understanding of Chatbot Architecture especially based on Microsoft Bot frameworkExperience and understanding of Integration of Microsoft Bot Framework Bots to different channels (Web/Native Apps) and good understanding of Connector DirectLine Rest APIs-
Ability to leverage Microsoft LUIS through MS provided SDKsPreferred Qualifications Experience in multiple programming languages including pythonGood experience in React JSGood to have experience in Azure ML and AI Concepts.Creative thinking of users conversational journey with a bot.Thinking of different ways in which a user can speak with a Human or Bot agentDevelop REST/JSON API's Design code for high scale/availability/resiliencyExperience in QnA MakerExposure on Azure Cognitive Services - Vision, text analyser and sentiment analysisUnderstanding of Azure Speech ServiceUnderstanding of.NET core, MVC, API, Azure Cosmos DB and Troubleshooting App services.ABOUT US