Telecaller

4 days ago


Kharadi Pune Maharashtra, India HR 6 Solutions Full time

Responsibilities:

- Make daily outbound calls to potential and existing customers.
- Explain products or services in detail, answer any questions or concerns from the customer.
- Achieve specified targets and quotas within the set timeline.
- Maintain and update customer database with contact details and the status of current interactions.
- Record details of each call, including information on unsuccessful calls for future follow ups.
- Attend team meetings and training sessions to stay updated on new products, services, and policies.
- Report any major customer grievances or issues to the supervisory staff immediately.
- Assist in creating persuasive scripts to engage the customer.
- Adhere strictly to company policies and regulatory guidelines.
- Conduct customer surveys when required to gather feedback on products and services.

**Requirements**:

- High school diploma or equivalent; further education or certification is a plus.
- Proven experience as a telecaller, telemarketer, or a similar role in sales or customer service.
- Excellent communication and interpersonal skills.
- Comfortable working with targets and tight deadlines.
- Fluent language skills in [specify languages required].
- Strong listening and problem-solving skills.
- Ability to handle rejection and stress in soliciting clients.

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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