Store Keeper

2 months ago

Kochi, India Palmyra Hotels Full time

**GM DUTIES AND RESPONSIBILITIES**:

- Oversee the operations functionsof the hotel, as per the Organizational chart.
- Hold regular briefings and meetings with all head of departments.
- Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
- Lead all key property issues including capital projects, customer service and refurbishment.
- Handling complaints, and oversee the service recovery procedures.
- Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing& Sales Planand Capital Budget.
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Ensure all decisions are made in the best interest of the hotels and management.
- Deliver hotel budget goals and setother shortand long term strategic goals for the property.
- Developing improvement actions, carry out costssavings.
- A strong understanding of P&L statements and the ability to react with impactful strategies
- Closely monitor the hotels business reportson a daily basis and take decisions accordingly.
- Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
- Maximizing room yield and hotels / resortrevenue through innovative sales practices and yield managementprograms.
- Prepare a monthly financial reporting for the owners and stake holders.
- Draw up plans and budget (revenues, costs, etc.) for the owners.
- Helping in the procurement of operating supplies and equipment, and contracting with third-party vendorsfor essential equipments and services.
- Act as a final decision maker in hiring a key staffs.
- Coordination with HOD's for the execution of all activities and functions.
- Overseeing and managing all departments and working closely with department heads on a daily basis.
- Manage and develop the Hotel Executive team to ensure career progression and development.
- Be accountable for responsibilities of department heads and take ownership of all guest complaints.
- Provide effective leadership to hotel team members.
- Lead in all aspects of business planning.
- Respond to auditsto ensure continual improvement is achieved.
- Corporate clienthandling and take part in new client acquisition along with the sales team whenever required.
- Assisting in residential sales as and when required and development with strong sales prospects.
- Responsible for safeguarding the quality of operations both (internal & external audits).
- Responsible for legalization, Occupational Health & SafetyAct, fireregulations and other legal requirements

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹45,000.00 - ₹55,000.00 per month

**Benefits**:

- Leave encashment

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Work Location: One location

Application Deadline: 25/06/2023

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