Customer Relationship Associate

1 week ago


Goa, India Fabindia Full time

Customer Service
- To handle customer queries related to product, product availability, pricing information, sizing, material etc.
- To proactively assist the customer in mixing and matching
- To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required
- To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer

Sales Target Achievement
- Work closely with the store team to achieve category & store Targets
- To cross sell and upsell within the category and across influence sale by proactive interaction with customers
- To emphasis on add on sales & increase in average bill value

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,793.65 - ₹20,000.05 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 8971094990



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