Call Center Executive

3 weeks ago


Rakhial Ahmedabad Gujarat, India QARMATEK SERVICE PVT LTD Full time

**JOB PROFILE**:

- Interact with prospective customers through modes likes Voice, Chat, Video Call.
- Handle the queries of the customers.
- Customer support and maintaining cordial relation with prompt after sales service
- Coordinate with internal stakeholders to bring customer queries/complaints to resolution.
- Maintain records and provide relevant reports as necessary.
- Complaint Management: The complete process from receiving to resolving.
- Confirm and achieve customer satisfaction.

**EXPERIENCE & SKILL**
**>> **Similar experience of 1-3 years in Customer Care & Customer Handling.
- Good in verbal & written communication [English, Hindi, Gujarati].
- Ready to travel within city & other cities for branding activities.
- Influencing personality.
- Good convincing ability.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 9484539608


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