Customer Co-ordinator

2 weeks ago


Gurugram Haryana, India Intertek India Private Limited Full time

**PLEASE NOTE THIS POSITION IS FOR SOFTLINES AND THE CANDIDATE SHALL BE FROM ATIC (Assurance, Testing, Inspection and Certification) INDUSTRY**
- To ensure the customer satisfaction, through prompt response and service.
- Key accounts management with business growth and customer retention in mind.
- To generate and convert new business leads to sustainable business tie ups.
- To make sure error free and on time registration of the sample in the team/ line as per SOPs.
- To maintain good business relations with the key clients by periodic meetings, sending the daily, weekly summaries to the key accounts being handled by him/ her
- Buyer updates and organize training programs for vendors for the same wherever needed
- To train/update Customer coordinators and lab coordinators in the team about the new updates from Key accounts managed by him/her
- Assist the Credit control team with payment collection.
- Meeting the vendors/buyers for new business leads and current business retention.
- To aspire and achieve the targets assigned to the team (business volume / value)
- Daily clearing of HOLD reports as per the business need and proper justification
- To register the complaints received and bring to the notice of his supervisors.
- To Seek Customer Feedback.

**PLEASE NOTE THIS POSITION IS FOR SOFTLINES AND THE CANDIDATE SHALL BE FROM ATIC (Assurance, Testing, Inspection and Certification) INDUSTRY**

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person

Expected Start Date: 25/07/2024


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