Data Visualization Associate

3 weeks ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

**Posting description**

The Data Visualization Analytics, Associate is part of the Strategic Insights team within Chase Card Services. This dynamic position will be focused on cross-channel and cross-product analytics and data visualization; that is, focused on analyzing our customers across various card products and lines of business, designing and building dashboards with Tableau, visualizing data and insights for the executives, and driving our business growth and holistic marketing strategies by providing innovative ideas as well as actionable insights. This is a high exposure role that offers frequent opportunities to work directly with presidents, general managers, and heads of various card centers of excellence.

Our business is based on a strong culture of highly-informed decision-making. As such, you successful will be one who is able to scan across a large ecosystem of data, research, and other customer insights, in order to develop and influence critical initiatives and marketing strategies across teams and channels.

**Job responsibilities**
- Design, develop, and maintain customer dashboards using data visualization tools such as Tableau.
- Interpret and analyze the insights from Tableau-based dashboards & interactive analytic suites to identify and present actionable opportunities and monitor the comparative effectiveness of various initiatives across Card teams.
- Package and present data and insights in an executive and visualized format.
- Prepare and automate the data needed for Tableau dashboards, including any statistically derived metrics or benchmarks; and uses multiple analytic tools and data sources to support that objectives, including Tableau, Alteryx, Trifacta, SAS, SQL, and Excel.
- Pro-actively identify key growth areas and opportunities, and communicate recommendations to the Card leadership team and various marketing teams across the firm to influence and fine-tune our marketing strategies.
- Collaborate with cross-functional strategy teams within Card to design and deliver customized analyses and strategic roadmaps, and synthesize the data into actionable insights to influence business and marketing strategies for the Card businesses.
- Identify opportunities to improve our card marketing cost efficiency and aide sustainable business growth.

**Required qualifications, capabilities, and skills**
- 4-7 years of Extensive familiarity, in data visualization, analytics, and data-based strategic marketing role. Strong Tableau and Tableau Server knowledge and skills; other visualization designing tools such as Illustrator or equivalent is a plus
- Excellent analytical ability as well as hands-on experience with analytical and statistical packages/databases (e.g. SAS, SQL or equivalent);
- Strong communication skills and being able to communicate and interact effectively with leadership team to deliver insightful customer analyses and actionable recommendations
- Ability to analyze, interpret and translate metric performances into insights and recommendations, and package and present projections, performance trends, and performance outlooks in an executive format
- Experience with data automation or data wrangling ETL tools such as Alteryx, Trifecta or equivalent. Demonstrated experience in analyzing voluminous data from raw sources
- Ability to conduct research into data mining issues, practices, and products as required. Demonstrated problem solving skills, especially in a fast-paced environment
- Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, statistics, information system, or mathematics

**Preferred qualifications, capabilities, and skills**
- Understanding of the key factors within the credit card P&L is preferred
- Experience working with Digital platform and tools like Adobe Analytics is a plus
- Familiarity with big data technologies and machine learning is a plus
- Master's degree in a STEM field preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we

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