Telephony Architect

2 weeks ago

Bengaluru, India VARITE INDIA PRIVATE LIMITED Full time

POSITION OVERVIEW : Telephony Architect

POSITION GENERAL DUTIES AND TASKS:

- As a Microsoft Teams Telephony Architect, your primary responsibility will be to design, configure, implement, and maintain telephony solutions using Microsoft Teams as the core platform.
- You will collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.
- Your expertise will involve integrating telephony systems, configuring call routing, and ensuring seamless communication between Microsoft Teams and traditional telephony infrastructure.
- Key duties include conducting system assessments, identifying telephony integration opportunities, creating deployment plans, and overseeing the implementation process.
- You will be responsible for configuring Microsoft Teams environment with Enterprise Voice using On-Premises PBX PSTN/SIP, Voice infrastructure, conducting Enterprise Voice configurations, Phone System, Direct Routing and Teams Conferencing solution including Teams meeting Broadcast, performing Network assessment and providing recommendations to remediate any underlying issues with connectivity and Network Performance, working with UCC L3 Technical team, customers and partners to ensure Office365 services including Microsoft Teams.
- Responsibilities also include troubleshooting telephony-related issues, optimizing call quality, and ensuring compliance with industry standards and security protocols.
- Additionally, staying up-to-date with the latest telephony trends, Microsoft Teams updates, and best practices will be crucial in this role to provide innovative and efficient solutions.
- Strong communication skills are essential to work with stakeholders and communicate complex technical concepts effectively.

Qualifications and requirements:

- Education: A bachelor's degree in computer science, information technology, telecommunications, or a related field is often required. Higher education or certifications in telephony systems, Microsoft technologies, or cloud platforms are advantageous.
- Experience: Several years of experience in telephony systems, unified communications, and Microsoft Teams administration is essential.
- 4-6 years of experience and very strong knowledge in supporting / maintaining Unified Communication, Skype for Business 2015 with Enterprise Voice, Microsoft Teams in an enterprise environment.
- Previous work as a telephony engineer, architect, or administrator is beneficial.
- Microsoft Teams Expertise: In-depth knowledge of Microsoft Teams telephony features and capabilities, including Direct Routing, Calling Plans, and integration with SIP trunks or PBX systems.
- Telephony Systems: Proficiency in traditional telephony systems, such as PBX, PSTN, SIP, and VoIP, is crucial for seamless integration with Microsoft Teams. Experience in setting up the Teams Enterprise Voice/Meeting policies. (Normalization rules, Dial plan, PSTN usage, routes, & translation rules)
- Ability to configure and manage PSTN Voice gateway, AudioCodes, Client, SBA, PBX.
- Ability to explain Microsoft Teams signaling flows and various troubleshooting methods.
- Expertise in debugging / troubleshooting the Teams call quality issues, using SIP / HTTPs log analysis.
- Familiar with Wireshark, Netmon, Snooper, Putty, Teams monitoring & reporting tools.
- Experience with Power shell Cmdlets and scripts to maintain Microsoft Teams.
- Microsoft Office 365 certification is plus.
- Networking Skills: Strong understanding of networking principles, protocols, and topologies, as well as QoS (Quality of Service) for call optimization.
- Good understanding of VOIP SIP, ICE - Turn Stun, RTP/RTCP/Media flow Codecs, SRTP, HTTPS/HTTP, DNS, DHCP protocols.
- Scripting and Automation: Familiarity with scripting languages like PowerShell for automation tasks related to Microsoft Teams telephony management.
- Security: Knowledge of telephony security best practice.

Shift :US Shift

Years: 8+ Years

  • Telephony Architect

    5 days ago

    Bengaluru, India Xpheno Full time

    **4 - 7 Year**: **Bangalore**: *** Telephony Architect POSITION OVERVIEW : Telephony Architect POSITION GENERAL DUTIES AND TASKS: Job description: As a Microsoft Teams Telephony Architect, your primary responsibility will be to design, configure, implement, and maintain telephony solutions using Microsoft Teams as the core platform. You will collaborate...

  • Telephony/telematics

    4 weeks ago

    Bengaluru, India SA Technologies Inc Full time

    **_Give us an opportunity to find the next career move for you._** **SA Technologies Inc. is hiring for Telephony/Telematics, KA** **Requirement/Description**: - BE/M.Tech/MCA in Computer Science, related technical field, or equivalent practical experience. - C, C++ Mandatory - Telephony (Telephony Data, Telephony Call &NW), Automotive Telematics -...

  • Genesys IT Architect

    2 weeks ago

    Bengaluru, India GyanSys Inc. Full time

    The primary skills are:- Genesys Cloud CX- Genesys Call Flow Architect- Genesys Workforce Management- Genesys Integrations with CRM applications like ServiceNow- Genesys integration with MS Teams- IP TelephonyThe secondary skills are:- Good to know skills on AWS platform and Amazon Connect service.- Candidate should have knowledge on Engineering,...

  • Genesys IT Architect

    2 weeks ago

    Bengaluru, India GyanSys Inc. Full time

    The primary skills are:- Genesys Cloud CX- Genesys Call Flow Architect- Genesys Workforce Management- Genesys Integrations with CRM applications like ServiceNow- Genesys integration with MS Teams- IP TelephonyThe secondary skills are:- Good to know skills on AWS platform and Amazon Connect service.- Candidate should have knowledge on Engineering,...

  • Genesys IT Architect

    2 weeks ago

    Bengaluru, India GyanSys Inc. Full time

    The primary skills are: - Genesys Cloud CX - Genesys Call Flow Architect - Genesys Workforce Management - Genesys Integrations with CRM applications like ServiceNow - Genesys integration with MS Teams - IP Telephony The secondary skills are: - Good to know skills on AWS platform and Amazon Connect service. - Candidate should have knowledge on Engineering,...

  • Sr. Network Architect

    4 weeks ago

    Bengaluru, India Skyworks Full time

    Position Summary: The Sr. Network Architect serves as the senior member of the networking organization that is responsible for network and telecom design, network security, deployment, and operations. This position has responsibility for all network and telecom services, leading the implementation and operation of a global standard to provide these...

  • Verification Architect

    1 month ago

    Bengaluru, India NOKIA Full time

    Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...

  • Technical Architect, Genpact Tech Services

    2 weeks ago

    Bengaluru, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Technical Architect, Genpact Tech Services

    2 weeks ago

    Bengaluru, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Service Delivery Assoc 3

    4 weeks ago

    Bengaluru, India Unisys Full time

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

  • Full Stack Developer

    3 weeks ago

    Bengaluru, India Zendesk Full time

    Job DescriptionJob SummaryAt Zendesk, we create a service-first CRM company that builds powerful, customizable software to improve customer relations. We are growing our software engineering presence across multiple products.We are looking for aFull-Stack Developerfor our WFM solutions team to join us on this journey. You will be able to work in a dynamic,...

  • Full Stack Developer

    1 month ago

    Bengaluru, India Zendesk Full time

    Job DescriptionJob SummaryAt Zendesk, we create a service-first CRM company that builds powerful, customizable software to improve customer relations. We are growing our software engineering presence across multiple products.We are looking for a Full-Stack Developer for our WFM solutions team to join us on this journey. You will be able to work in a dynamic,...