Petrol Pump Attendant

2 weeks ago

Mumbai District Maharashtra, India MNL Gluck Full time

fuel service attendant or fuel pump attendant, works at a filling station or garage to serve customers by filling their cars with petrol. They may also perform other tasks, such as:
Checking the vehicle's oil and water levels

Cleaning the windscreen

Checking the air pressure of the tires and pumping them up if needed

Changing flat tires

Selling and fitting minor spares

Testing the lubricant and tire gas

Cleaning the driveway and forecourt

Introducing convenience store merchandise and offers to customers

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
- Which action wouldn't impact a store's profit and loss statement?

A. Negotiating longer payment terms with suppliers to improve cash flow
B. Implementing energy-efficient lighting to reduce utility expenses
C. Spending more on marketing to attract more customers
D. Reducing staff hours to decrease payroll costs
E. Offering discounts on high-margin products to increase sales volume
- A customer approaches the counter at an eyewear store and silently looks at the displays. Some other customers walk in behind him.

What would you do?
A. Ask the first customer some questions to find out what he's looking for
B. Remain silent, allowing all customers to look at the merchandise
C. Politely ask the first customer to move aside so you can help customers who are ready
D. Make some general suggestions about sunglasses that are on sale
E. Ask the other customers if they have any questions

**Experience**:

- total work: 1 year (preferred)

Work Location: On the road

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