Client Relationship Executive(Logistic)4.25lpa

2 months ago


Mumbai Maharashtra, India Ionots Technology Pvt Ltd Full time

Job Title: Sr. Senior Client Servicing Executive

Industry-Only from Logistic

Looking for early joiner

Good Communication skill

Experience required from Domestic Client handling requirement in Logistic

Looking from Western Line Mumbai

Experience: 3 - 6 years

Salary
- 3Lpa - 4.25Lpa

Location
- Malad West, Mumbai

Key Responsibilities:

- Build sustainable relationships of trust through open and interactive communication.
- Follow up with clients and their complaints; ensuring that customer’s requests are attended accordingly and keep records of client interactions.
- Collect prompt and accurate feedback from clients and take ownership of client issues.
- Retaining existing clients, delighting them, and making them company's brand ambassadors.
- Escalate unresolved issues to the appropriate internal teams and follow up proactively.

**Requirements**:

- Strong desire to learn.
- Creative approach towards problem-solving.
- Excellent verbal and written communication skills.
- Staying updated with recent trends happening in the startup industry.
- Good MS excel knowledge and ability to handle stress well.

Further details are enclosed below in the attachment. In case of any query or concern, please reach out to me anytime.

**Salary**: ₹15,000.00 - ₹36,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

**Speak with the employer**

+91 9523074569



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