Client Relationship Executive

2 weeks ago


Delhi Delhi, India Orangestar Logistics Private Limited Full time

**Job Title: Key Account Executive - Logistics Industry**

**Job Overview**:
As a Key Account Executive in the logistics industry, your primary responsibility will be to maintain and nurture relationships with key clients. You will serve as the main point of contact for these clients, ensuring their needs are met efficiently and effectively. Your role will involve understanding client requirements, coordinating with various internal departments to fulfill those requirements, and providing exceptional customer service to ensure client satisfaction and retention.

**Key Responsibilities**:

- **Client Relationship Management**:

- Develop and maintain strong, long-term relationships with key clients in the logistics industry.
- Act as the primary point of contact for all communication and inquiries from assigned clients.
- Regularly engage with clients to understand their needs, concerns, and feedback.
- **Account Management**:

- Understand the specific needs and requirements of each client account.
- Develop and implement strategies to meet client objectives and ensure satisfaction.
- Coordinate with internal departments such as operations, transportation, and customer service to ensure timely and accurate delivery of services.
- **Business Development**:

- Identify opportunities for upselling or cross-selling additional services to existing clients.
- Collaborate with the sales team to identify and pursue new business opportunities within assigned accounts.
- Prepare and present proposals, contracts, and pricing agreements to clients as needed.
- **Problem Solving**:

- Address any issues or concerns raised by clients in a timely and effective manner.
- Work closely with internal teams to resolve operational challenges and ensure smooth service delivery.
- Proactively anticipate potential issues and take preventive measures to minimize disruptions to client operations.
- **Reporting and Analysis**:

- Maintain accurate records of client interactions, transactions, and communications.
- Prepare regular reports detailing key account metrics, performance, and trends.
- Analyze data to identify areas for improvement and implement strategies to enhance client satisfaction and retention.

**Qualifications**:

- Bachelor's degree in business administration, logistics, supply chain management, or a related field.
- Proven experience in account management, preferably in the logistics or transportation industry.
- Strong understanding of logistics operations, including freight forwarding, warehousing, and transportation management.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Strong problem-solving and negotiation abilities.
- Proficiency in CRM software and Microsoft Office suite.
- Ability to work independently and collaboratively in a fast-paced environment.

**Preferred Skills**:

- Experience with logistics software and systems such as TMS (Transportation Management System) or WMS (Warehouse Management System).
- Knowledge of industry regulations and compliance standards.
- Demonstrated ability to meet and exceed sales targets and KPIs.

**Salary**: ₹15,554.12 - ₹30,669.40 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Client Relation: 2 years (required)
- total work: 3 years (required)
- Logistic Operation: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9810812059



  • Delhi, Delhi, India Aimlay Pvt. Ltd Full time

    Aimlay is hiring a Client Relationship Executive Location - Rohini Sector 10 Experience - Min 2 year Duties - Should have excellent collection experience Client handling experience Regards Surbhi Jain **Job Types**: Full-time, Permanent **Salary**: ₹26,000.00 - ₹32,000.00 per month **Speak with the employer** +91 9205777327


  • Delhi, Delhi, India MVS Recruitments Full time

    **Need a Client Relationship Executive** **Job location - Karkardooma (East Delhi)** **Experience - Fresher** **Salary - 35k max in hand** **6 days working, Work from office** **Skills - Good Spoken English, Maintain Relationship with client** **Please contact at 9311380389 Warm Regards Preeti (HR Recruiter) **Job Types**: Full-time,...


  • Delhi, Delhi, India Webpulse Solution Pvt. Ltd. Full time

    Apply for Female Client Relationship Executive, Career Progress Consultants in Delhi ,Delhi/ NCR for 1 - 4 Year of Experience on


  • Delhi, Delhi, India Turning Point Institute Pvt Ltd Full time

    **Job description** ,**About Turning Point Institute Pvt Ltd** - Turning Point Institute_ at Paschim Vihar, Delhi, started in the year 1994 with an objective to provide effective yet affordable coaching for CBSE Board Exams, IIT-JEE (Mains & Advance), and AIIMS & NEET aspirants. Over the last 29 years, our success rate has been 77% which makes us the Best...


  • Delhi, India Rising Advisory Services Private Limited Full time

    **Job Title: Customer Relationship Executive** **Key Responsibilities**: - Build and maintain strong relationships with our clients through regular communication and excellent customer service. - Serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring prompt and effective resolution of issues. - Work closely with our...


  • Delhi, India Simplicity Investing India Private Limited Full time

    Job Title:Client Relationship Manager & Business DevelopmentLocation:PuneOther Locations:Hyderabad, Ahmedabad, Gurgaon, Bangalore, Chennai, Coimbatore.Employment Type:Full-timeJob Description:As a Business Development and Client Relationship Manager, you will play a pivotal role in driving the growth andsuccess of our company. Your primary responsibilities...


  • Delhi, India Rising Advisory Services Private Limited Full time

    Good Communication skills - Interact with clients to clearly understand their requirements through calling and mailing - Providing them relevant services accordingly to tax filing, management and auditing services - Build positive and long term client relationships for business growth - Analyze and resolve client concerns in timely and professional manner -...


  • delhi, India Eskimo Social Media Factory Full time

    Eskimo is seeking a passionate and experienced Client Relations Manager to join our growing team!In this role, you will be the primary point of contact for clients seeking high-quality product photography services for ecommerces like Amazon, Flipkart and D2C brands. You'll build strong relationships, manage projects from conception to completion, and ensure...


  • delhi, India Trycyfer Technologies Pvt. Ltd Full time

    Salary: 35-40KExperience: Min. 2 YearsCompany DescriptionTrycyfer Technologies Pvt. Ltd is a digital solutions provider located in Sahibzada Ajit Singh Nagar. We specialize in creating impactful digital appearances for our clients, helping them become trendsetters and visionaries in their business.Role DescriptionThis is a full-time on-site role for a...


  • Delhi, India Recruitment Mantra HR Consultancy & Recruitment Agency Full time

    Hiring Client Relationship Manager for Manorama Industries Ltd Position: Client Relationship ManagerResponsibilities:Facilitate the Sales team in meeting objectives by acquiring new clientele and optimizing revenue streams.Maintain accurate records by updating Sales Calls and Leads in the Sales Module.Ensure meticulous record-keeping by managing a...


  • Saket, Delhi, Delhi, India Planyourworld Training Academy Pvt Ltd Full time

    **Relationship Executive Responsibilities**: Customer Acquisition from Mapped Leads. Upsell from Existing Customers. Ensuring regular contact with existing clients to maintain our company's Relationship. Counselling Customers for retirement planning. Prompting clients to upgrade their existing packages and to purchase additional offerings. Handling...


  • Delhi, India alpaseuro india.private limited Full time

    As a Relationship Executive, you will be responsible for building and maintaining positive relationships with clients. Your primary goal is to ensure customer satisfaction, loyalty, and retention. You will act as the main point of contact between the company and its clients, addressing their needs and concerns while promoting products or...


  • delhi, India Trunkks Full time

    Responsibilities:Below are some of the responsibilities a Client Relationship Manager is expected to assume in their position:Clear understanding of Brand and HNI ClientsAnalytical to gaze at customer requirements and presentations as per client’s choice or preferences. Also skilled in having interactive sessions to educate about the company's brand...


  • Connaught Place, Delhi, Delhi, India Career Creed HR Services Pvt Ltd Full time

    **Jobs and responsibilities of PRE ( Patient relationship Executive )** - Visiting hospital, healthcare center in Delhi NCR region to source the business for the company. - Meeting with doctors, build repo in order to get the business. - Coordination between patient and the primary doctor to operations - Counselling the patient/family in order to enroll them...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...


  • New Delhi, India Goldrush Capital Services Pvt. Ltd. Full time

    Goldrush Capital services Limited, is a leading Financial Services Company providing a range of specialized services to business houses and corporates across a wide range of industry sectors. We work closely with companies across all stages of its growth cycle by advising a mix of need-based options such as project funding, structured funding, Private equity...


  • Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...


  • Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...