Helpdesk Executive

4 weeks ago

Pune, India JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Helpdesk Executive
Work Dynamics

**What this job involves**:
Serving on the front lines of customer service
Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business
Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

A highly skilled professional
You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ
A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

  • Helpdesk Executive

    2 hours ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management What this job involves You will be responsible for MIS Cum Helpdesk responsibilities. You would be managing the following: Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the...

  • Helpdesk Executive

    1 month ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Helpdesk Executive Account Management - Work Dynamics (Country, Region) The role is responsible for Manning and handling the FM Helpdesk for 24*7 **Daily report**: Manned executive with share the daily report in the morning of the day includes as follows: Deployment, Helpdesk tickets count with...

  • SAP Ariba Helpdesk Executive

    1 month ago

    Pune, India Coforge Full time

    **Requirements** - Any graduates (mandatory) - Excellent English Communication - 3+ years previous experience in Customer Service + Helpdesk from Procurement/Supply Chain Management. - NP 30 days - Good knowledge of Microsoft Office - Ability to independently plan, organize, implement, monitor, and communicate with internal and external teams. - 2+ years of...

  • Helpdesk Executive

    4 weeks ago

    Pune, India JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Workplace Helpdesk Coordinator

    1 month ago

    Pune, India JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Executive-helpdesk

    4 weeks ago

    Pune, India Sodexo India On-site Services Full time

    Good knowledge of Help Desk minimum 3,4 year experience as Help Desk Executive in any IT Sector **EXPERIENCE**: - 3 - 4 years **LOCATION**: - KPIT Cummins Infosystems Limited, Rajiv Gandhi InfoTech Park, Hinjewadi Phase III, Pune 411057 PUNE MAHARASHTRA 121001 **CONTACT**: - Chandrakant Sudam shinde

  • Transport Governance Executive

    1 month ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Transport Governance Executive Work Dynamics What this job involves Manning helpdesk 24*7 of AsPac region for transport command center and centralised workplace helpdesk. Vigilant and responding to alerts, alarms, SOS and/or incident real-time. Ensuring processes are flowed and KPI's are adhered...

  • Helpdesk Executive

    6 days ago

    Pune, India Credence Resource Management Pvt.Ltd Full time

    1. Excellent communication skills. 2. Knowledge on IT Infrastructure. 3. Experienced working on trouble shooting 4. Well-versed with Window's software 5. Knowledge on resolving raised tickets **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹25,000.00 per month **Benefits**: - Life insurance - Provident Fund Shift: - Night shift -...

  • Executive

    4 weeks ago

    Pune, India Johnson Controls Full time

    **Job Details** - Excellent & strong English written and verbal communications skills - 2-3 years of experience in PTP Helpdesk - Experience with international process - Flexible with North American shifts - Should have fine knowledge in excel and reporting activities - Experience on AP balances, Critical supplier Management - Performed Quality Audit for the...

  • Senior Executive

    3 days ago

    pune, India Lakshya Digital Full time

    Job Summary: We are looking for a Senior Executive - People and Culture (Employee Engagement) to join our team. As a Senior Executive - People and Culture, you will be responsible for driving employee engagement initiatives within the organization and supporting Employee Connects & Employee Grievances, Employee on-boarding & off-boarding preparation of...

  • Senior Executive

    4 days ago

    Pune, India Lakshya Digital Full time

    Job Summary: We are looking for a Senior Executive - People and Culture (Employee Engagement) to join our team. As a Senior Executive - People and Culture, you will be responsible for driving employee engagement initiatives within the organization and supporting Employee Connects & Employee Grievances, Employee on-boarding & off-boarding preparation of MIS,...

  • Transport Executive

    2 months ago

    Pune, India JLL Full time

    Transport Executive Account Management – Work Dynamics (India, West) What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we’re looking for. Reporting to the facility manager, you’ll provide efficient and cost effective transport...

  • Help Desk Executive

    2 months ago

    pune, India JLL Full time

    Helpdesk Executive Account Management – Work Dynamics (India, West) What this job involves: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints...

  • Senior Transport Executive

    6 days ago

    Pune, India JLL Full time

    Senior Transport Executive  What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we’re looking for. Reporting to the facility manager, you’ll provide efficient and cost effective transport service to the client. You’ll also see to it...

  • Help Desk Executive

    2 months ago

    Pune, India JLL Full time

    Helpdesk Executive Account Management – Work Dynamics (India, West) What this job involves: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints...

  • Compliance Executive

    1 month ago

    Pune, India CLR Skill Training Foundation Full time

    PF & ESIC HELPDESK to support TIC generation & correction and approval prepare all the related documents for pF esic Related to employee grievance Approval DSC on PF Portal Submission of PF and ESIC related documents to departments Attenda all the queries from pan India for PF & ESIC Support to generation on ESIC and PF **Salary**: ₹13,000.00 -...

  • Transport Governance Executive

    1 month ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Transport Governance Executive Work Dynamics What this Job Involves Duties & responsibilities The role is responsible to man the helpdesk 24*7 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk. Follows-up and directing WO’s requisition to right person as per defined...

  • Building Operations, Facilities Services

    1 month ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Executive - Soft services What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business. And if you have ambitions in Facility Management Industry, join us to be inspired by the best. **What this...

  • Transport Executive

    1 month ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Transport Executive Work Dynamics **What this job involves**: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we’re looking for. Reporting to the Site lead, you’ll provide efficient and cost effective...

  • Transport Executive

    2 months ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Transport Executive Work Dynamics **What this job involves**: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we’re looking for. Reporting to the facility manager, you’ll provide efficient and cost...