Telecaller

5 months ago


Noida Uttar Pradesh, India Indian Jay Spices Industries Full time

### Job Title:
Telecaller

## Job Overview:
A Telecaller is responsible for making outbound calls to potential and existing customers to promote products or services, handle inquiries, and gather customer information. This role involves excellent communication skills, persuasive abilities, and a customer-focused approach to achieve sales targets and ensure customer satisfaction.

## Key Responsibilities:

- **Outbound Calls**:

- Make outbound calls to prospective customers to promote products or services.
- Follow up on leads generated through marketing campaigns.
- **Customer Interaction**:

- Handle customer inquiries and provide detailed information about products or services.
- Address and resolve customer concerns or complaints.
- **Sales and Promotion**:

- Persuade potential customers to purchase products or services.
- Meet and exceed sales targets and quotas.
- **Data Management**:

- Maintain and update customer databases with accurate information.
- Record details of customer interactions and transactions.
- **Market Research**:

- Gather feedback from customers to improve products and services.
- Identify customer needs and preferences to tailor sales approaches.

Qualifications:

- **Education**: High school diploma or equivalent. A degree in marketing, sales, or a related field is a plus.
- **Experience**: Previous experience in telemarketing, sales, or customer service is preferred.
- **Skills**:

- Excellent verbal communication and listening skills.
- Ability to persuade and influence customers.
- Basic computer proficiency and experience with CRM software.

## Personal Attributes:

- Goal-oriented and self-motivated.
- Patient and able to handle rejection.
- Strong organizational and time management skills.
- Positive attitude and professional demeanor.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Freelance

Pay: From ₹10,000.00 per month

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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