Hiring-graduate Freshers/customer Support

3 weeks ago


Kolkata, India Netscribes Data & Insights Private Limited Full time

**Dear Applicants, please find the job details below-**

**Education
- **Graduation completed

**Mode
- Work from Office**

**Location
- **Millennium City, Sector 5 (near Rang De Basanti dhaba, college more)

**Working Days
- **6 days (1 rotational week off)**, **including festivals and holidays

**Shift Timings-** General Day Shift (10 am to 7 pm)

**Language
- **English & Hindi

**Roles and Responsibilities-** Fraud and Risk Operations
- Understand buyer fraud patterns and investigate to eliminate confirmed fraud orders.
- Incident Handling: Close the incident within the defined SLA
- Full-Time Fresher Graduates or Graduates with a minimum of 6 months in BPO/Call Centre.
- Can speak well in English & Hindi, both.
- Consultants will be required to have a typing speed of 20 words per minute with 85% accuracy in English.

**Employment Type-** **1-year contractual role (no bond, based on performance)**

**Salary**
- Freshers - 10.8k take home (12k consultant fee)

Experience in BPO chat/blended
- 13.5k take home (15k consultant fee)

**Send CV to Whatsapp - **6290266902

**Job Type**: Contractual / Temporary
Contract length: 12 months

**Salary**: ₹10,800.00 - ₹13,500.00 per month

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Kolkata - 700091, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable with 6 days working from office?
- How soon can you join?

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Willingness to travel:

- 100% (required)

**Speak with the employer**
+91 6290266902
Expected Start Date: 13/02/2023



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