Receptionist, Telecaller
2 weeks ago
Job Overview:
**Position Overview**:
**Key Responsibilities**:
- **Client Engagement**:
- Initiate outbound calls to potential clients and engage in meaningful conversations.
- Build rapport with clients, understanding their needs, and positioning our [products/services] as the ideal solution.
- **Product/Service Knowledge**:
- Thoroughly understand the features and benefits of our [products/services].
- Stay updated on industry trends and competitors to effectively articulate unique selling points.
- **Needs Analysis**:
- Conduct a thorough needs analysis during client interactions to identify opportunities and challenges.
- Tailor product presentations to showcase how our offerings meet the specific requirements of each client.
- **Deal Closure**:
- Employ effective sales techniques to overcome objections and convince clients to choose our offerings.
- Work towards achieving monthly and quarterly sales targets.
- **Documentation**:
- Maintain accurate and detailed records of client interactions, ensuring all relevant information is documented.
- **Collaboration**:
- Collaborate with the sales team and other departments to ensure a seamless customer experience.
- Provide valuable insights and feedback to improve overall sales strategies.
**Qualifications and Skills**:
- Proven experience as a Telecaller or in a similar sales role.
- Excellent communication and interpersonal skills in English.
- Ability to understand customer needs and present solutions effectively.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Familiarity with CRM software is a plus.
- Self-motivated with a positive and energetic attitude.
**Education**:
- A Bachelor's degree in Business, Marketing, or a related field is preferred.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹28,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- How much time it will take you to travel to MG Road metro station from your place of residence?
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
Ability to Commute:
- Gurgaon, Haryana (required)
Ability to Relocate:
- Gurgaon, Haryana: Relocate before starting work (required)
Work Location: In person
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