Tele Caller Executive

3 weeks ago


New Town Kolkata West Bengal, India Being Iban Pvt Ltd Full time

Job Title: Outbound & Inbound Telecaller

Job Overview:
As an Outbound Telecaller, your main responsibility is to make proactive outbound calls to potential customers, clients, or leads. Your goal is to generate leads, promote products or services, and initiate sales conversations. This role requires excellent communication skills, persuasion techniques, and the ability to build rapport with prospects.

Key Responsibilities:

- Make outbound or Inbound calls to a designated list of potential customers or leads.
- Introduce and explain the company's products or services to prospects.
- Build rapport and engage with prospects professionally and persuasively.
- Clearly articulate the features and benefits of the products or services being offered.
- Answer questions and address concerns raised by prospects.
- Obtain and record accurate information from prospects, including contact details and preferences.
- Set appointments, schedule product demonstrations, or guide prospects through the sales process.
- Follow up with leads and maintain a database of customer interactions.
- Achieve daily, weekly, and monthly targets for call volume, lead generation, and conversions.
- Collaborate with the sales team to ensure seamless handover of qualified leads.
- Continuously update knowledge about the company's products or services to effectively communicate with prospects.
- Handle objections and overcome resistance to encourage prospect engagement.

Qualifications and Skills:

- Excellent verbal communication and persuasion skills in English (WHICH IS MUST).
- Strong interpersonal and listening skills.
- Goal-oriented and results-driven.
- Ability to understand and convey product/service features and benefits.
- Basic computer skills, including familiarity with CRM software.
- Previous experience in telesales or telemarketing is an advantage.
- Ability to handle rejection and stay motivated.
- Persistence and resilience in a competitive sales environment.

Working Conditions:
Outbound & Inbound Tele callers typically work in an office environment, often in call centers or sales departments. The role may involve sitting for extended periods and making a high volume of outbound calls. Some positions may require working evenings or weekends to reach prospects in different time zones.

PLEASE DON'T APPLY IF THE APPLICAT IS NOT FLUENT IN ENGLISH

**Salary**: ₹8,086.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- New Town, Kolkata, West Bengal (required)

Ability to Relocate:

- New Town, Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9230913883


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