See more Collapse

Service Treasures

2 months ago


Hyderabad, India DBS Bank Full time

**Business Function**

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.

**Job Purpose**:
To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.

**Key Accountabilities**
- Acquire and upgrade quality Treasures clients in the branch location areas
- Engage with existing customers to deepen the wallet share through retention and growth of Total Relationship Value (TRV).
- Accountable for achieving annual volume and revenue objective.
- Ensure Savings Book and loan book growth
- Ensure proper implementation & execution of product strategies through effective relationship management.
- Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
- Drive and deliver exemplary customer service in the local market and uphold DBS service standards.
- Ensure internal and regulatory compliance through strict adherence to DBS processes.

**Job Duties**:

- Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M
- Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.
- Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
- Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
- Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.
- Ensure internal and regulatory compliance and address operational risks if any.

**Required Experience**
- 6-12 years of experience in HNI Sales / Wealth Management / Private Banking segment.
- Sound understanding of financial planning and wealth management products in India
- In-depth knowledge of local market and competition.

**Education / Preferred Qualification**
- Graduate / Postgraduate with MBA in relevant field

**Core Competencies**
- Effective probing and listening skills.
- Strong Relationship Management and influencing skills
- Self-driven and ambitious.
- Good written and verbal communication skills
- Results-oriented, analytical and ability to deliver results under pressure
- Understanding of competitive positioning
- Strong service orientation, customer-centric behaviour

**Primary Location**: India-Telangana-Hyderabad

**Job**: Customer Service

**Schedule**: Regular

**Employee Status**:
Full-time
**Job Posting**: Jun 19, 2023, 5:10:03 AM


We have other current jobs related to this field that you can find below

  • service treasures

    2 weeks ago


    Hyderabad, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI),...

  • service treasures

    2 months ago


    Hyderabad, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI),...


  • hyderabad, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for...

  • Service Manager

    4 weeks ago


    hyderabad, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

  • Service Manager

    2 months ago


    Hyderabad, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

  • Web Designing

    2 weeks ago


    Hyderabad, India Entersol Technologies Full time

    We have determined your region to be India. If you would like to change your region.At Entersol, we service a wide range of industry verticals, technology platforms, and business functions. This multifarious exposure provides you with growth opportunities at every step of your career. lets you draw upon its superlative treasure of experience and expertise to...

  • Web Designing

    2 days ago


    Hyderabad, Telangana, India Entersol Technologies Full time

    We have determined your region to be India. If you would like to change your region.At Entersol, we service a wide range of industry verticals, technology platforms, and business functions. This multifarious exposure provides you with growth opportunities at every step of your career. lets you draw upon its superlative treasure of experience and expertise to...

  • Senior Photo Editor

    2 days ago


    Hyderabad, Telangana, India What A Story Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionAt What A Story, we excel in preserving the essence of weddings by crafting impactful visuals that artfully combine staged and candid moments, blending posed shots with authentic emotions.We are a skilled and enthusiastic team of photographers specialized in international destination...


  • Hyderabad, Telangana, India Summit Consulting Services Full time

    We are in search of a Technical Lead/Architect to oversee our central R&D hub. The perfect candidate should possess vast expertise in architecture, design, and development in the embedded/firmware arena, as well as a background in wireless communication protocols.Responsibilities:Supervise the design, development, testing, and maintenance of...

  • Data Architect

    4 weeks ago


    Hyderabad, Telangana, India Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Data Architect

    21 hours ago


    Hyderabad, Telangana, India Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Data Architect

    2 days ago


    Hyderabad, Telangana, India Salesforce Full time

    Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and...


  • hyderabad, India DBS Bank Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...


  • hyderabad, India DBS Bank Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...

  • Key Account Manager

    4 weeks ago


    Hyderabad, India Dr. Reddy's Laboratories Full time

    Dr. Reddy’s Laboratories (DRL) Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.We started in 1984 with a modest investment, 20 employees and...


  • Hyderabad, India Endowus Full time

    About usEndowus is Asia’s leading fee-only wealth platform. Headquartered in Singapore, we are the first digital advisor to span both private wealth and public pension savings (CPF & SRS), helping everyone grow all their money with expert advice, institutional access to financial solutions, low & fair fees, and a delightful personalised digital wealth...


  • Hyderabad, India DBS Bank Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...


  • Hyderabad, India DBS Bank Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...


  • Hyderabad, Telangana, India DBS Bank Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...

  • Team Member

    4 weeks ago


    Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time

    **Company Description** Dr. Reddy’s Laboratories Ltd. **is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because **Good Health Can’t Wait.** We started in 1984 with a modest...