Freelance Telecalling Executive-female
6 months ago
**Job Title**: Female Telecalling Executive
**Company**: Delhi Press
**Location**: Jhandewalan Estate, Delhi
**Working Hours**: 1:00 pm to 5:00 pm, Monday to Saturday
**Salary**: ₹18,000 - ₹23,000 per month
**Job Overview**:
**Key Responsibilities**:
- **Outbound Calling**:
- Conduct outbound calls to potential clients from a provided list.
- Introduce company products, services, or promotions to generate interest.
- Follow a script, but adapt communication style to build rapport with diverse individuals.
- **Client Engagement**:
- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Provide information about company products, services, and promotions.
- Address and resolve customer complaints or concerns with courtesy and empathy.
- **Lead Generation**:
- Identify and qualify potential leads for the sales team.
- Record and maintain accurate information on customer interactions in the database.
- Follow up on leads generated through marketing efforts.
- **Language Proficiency**:
- Communicate fluently in both English and Hindi.
- Ensure clear and effective communication to a diverse audience.
- **Team Collaboration**:
- Coordinate with team members to share insights and feedback.
- Collaborate with other departments to address customer needs effectively.
**Qualifications**:
- Minimum qualification of 10+2 or equivalent.
- Proven experience in telecalling or customer service is an advantage.
- Proficient in both English and Hindi languages.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries and complaints with patience and professionalism.
**Job Types**: Part-time, Temporary
**Salary**: ₹18,000.00 - ₹23,000.00 per month
Expected hours: 30 per week
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Jhandewalan, Delhi, Delhi (required)
Ability to Relocate:
- Jhandewalan, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8595600747
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