Content Moderator with French

7 months ago

Varna Ahmedabad Gujarat, India Smart-Recruitments Full time

**Remote Work from Anywhere in Bulgaria**

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

**The project**:

- You will be providing services for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Globally, it has 100 million customers, and over 3 million drivers._

You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.

**What you will be doing**:

- Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
- Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;
- Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;
- Perform outbound calls during the investigation, to collect proofs of their complains, from drivers and customers.

**Requirements**:

- **Fluent French **_C1 - _**(written and spoken) is a must.**
- **Strong written and verbal communication skills in English - B2**
- Strong problem-solving skills and ability to multitask

**What We Offer**:

- Basic salary of **2500 BGN gross per month**
- **Remote Work in Bulgaria**
- Opportunity to work for a global, fast-growing company.
- Exciting career growth opportunities within the company.
- Supportive and collaborative team environment.

**Relocation Package**:

- One month of free hotel accommodation provided by the employer
- Reimbursement of flight costs up to 150 Euro
- Assistance in finding your own accommodation + subsidy for renting an apartment in the amount of EUR 150

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