Customer Care Executive
2 months ago
If you’re a **Customer Support Executive, **who loves what you do, then please do join us, we’d love to hear from you.
**What you will be doing? (Your key responsibilities)**:
- Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.
- Checking duplicate orders and making calls to customers for order confirmation.
- NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.
- Follow-ups for delivery and maintaining RTO refunds.
**You are a pro at**:
- Knowledge of all our products
- Handling Customers
**You ace the following powers**:
- Accountability
- Flexibility
- Problem-Solving
- Being Result Oriented
- Being great at Relationship Building
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
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