Branch Administrator

3 weeks ago

Calicut, India SBTL International Full time

**Job description**

SBTL International is a division of the School of Business and Technology London Limited. SBTL International caters as the back office in India for the School of Business and Technology London for various operational needs. School of Business and Technology London is a very successful and innovative college with over 1500 active students and over 100 courses.

We are looking for someone who would be responsible for overseeing all aspects of their branch’s operations. Branch Administrator ensures that the branch is running smoothly and effectively, and they work to ensure that customers are satisfied with their experience at the branch.

Branch administrators works closely with the Operations Manager in developing new strategies or initiatives to help improve the performance of their branch in the future.

Please attach your resume.

**Key Responsibilities**:

- The primary responsibility being maintaining office decorum
- Providing customer service to clients by answering questions about products or services offered at the branch, resolving complaints, and resolving problems within the branch.
- General office administration, client development and customer service activities.
- Implementing new technology in order to streamline operations and improve customer service.
- As Branch Administrator, you will be dealing with all the staffs on a daily basis.
- While directly and indirectly supervising, you will also provide leadership and coaching.
- Providing leadership to branch staff by setting an example through behavior and attitude.
- Working closely with Operations Manager and Director of Operations to implement any new schemes for the welfare of the branch.
- Any other responsibilities from time to time.

**Essentials**
- Master's Degree in Business Management or Administration or related;
- Administrative skills;
- Hands-on experience in team management;
- Time management;
- The ability to work well in a team and be collaborative;
- The ability to plan, organise and prioritise workload;
- Excellent written and verbal communication skills;

**Salary**: ₹35,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Next to Hilite Mall, Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

Work Location: One location

**Salary**: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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