Customer Service International Voice
1 month ago
**Key Responsibilities**:
- Provide timely and accurate information to resolve customer inquiries.
- Handle billing, technical, and general customer support queries.
- Maintain a high level of customer satisfaction by providing professional and efficient service.
- Update customer information and interactions in the CRM system.
- Collaborate with internal teams to resolve complex issues.
**Mandatory Requirements**:
- 12+ months of experience in international voice process.
- Excellent communication skills in English (verbal and written).
- Strong problem-solving skills and attention to detail.
**Additional Perks**:
- Cab facility
- Performance incentives
- Rotational shifts
Pay: ₹450,000.00 - ₹550,000.00 per year
Schedule:
- Rotational shift
Application Question(s):
- How many days of notice period do you have?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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