Process Associate

2 weeks ago

Noida Uttar Pradesh, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._

**_ _**
- Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._
- Welcome to the relentless pursuit of better._

**_ _**
- In this role, we require someone with extensive knowledge and experience in, Record to Report
- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing, and investor reporting._

**_ _**
- Responsibilities_
- Loan Account Administration_
- _Onboarding of loans in system of record_
- _Seamless process of invoicing and report any discrepancies in process to management._
- _Payment processing via Check, wire, ACH with no errors._
- _Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client._
- _Refunds issued to borrowers are processed within agreed SLA_
- _Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables._
- _Validation of all cash/ financial transaction via Cash Reconciliation at end of day._
- Accounting_
- _Preparing of Daily/monthly collection & operating reconciliations_
- _Reporting of open items to management and to client on agreed timelines_
- _Preparing and accurately delivering of daily and monthly reporting to client with SLA._
- _Processing of sales & repurchases within agreed timelines._
- _Processing of refunds and filings checks within SLA._
- _Credit reporting is delivered to client as per agreed timeline._
- Others_
- _All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason._
- _100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported._
- _Ensure all SLAs/KPIs are met as per agreed in client contract._
- _SOPs to referred while processing and all recent changes are updated immediately._
- _Errors are reported on the error tracker on daily basis._
- _All knowledge gaps are reported to FLM to seek guidance._

**_ _**
- Qualifications we seek in you_
- Minimum Qualifications_
- _B.Com_

**_ _**
- Preferred Qualifications/ Skills_
- _Good Written/Verbal Communication_
- _MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi_
- _Quality Lean/Process Improvement knowledge_

**_ _**

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Apr 5, 2024, 10:24:39 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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