Customer Service Wfh

2 months ago


Bhubaneshwar, India Gixenmixen Info Tech Full time

Gixenmixen Info Tech is seeking a highly motivated individual to join our team as a Customer Service WFH. As a Customer Service WFH, you will be responsible for providing exceptional support to our clients. This opportunity is perfect for those who enjoy working remotely and have a passion for customer service. In this role, you will be the first point of contact for clients, addressing inquiries, and handling escalations. You should possess excellent communication skills to ensure customer satisfaction and maintain a positive relationship with clients.

**Responsibilities**:

- Identify customer needs and provide appropriate solutions.
- Ensure customer satisfaction by providing exceptional service.
- Document customer interactions and maintain a comprehensive database.
- Collaborate with other departments to ensure customer needs are met.
- Maintain accurate records of customer interactions.
- Work closely with team members to meet department goals and objectives.

**Requirements**:

- High school diploma or GED equivalent.
- A minimum of 1 year of experience in a customer service or related position.
- Strong verbal and written communication skills.
- Excellent problem-solving skills.
- Ability to work independently and manage time effectively.
- Strong computer skills and proficiency in Microsoft Office.
- Availability to work a flexible schedule, including evenings and weekends.



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