Billing Coordinator/assistant

1 month ago


Lajpat Nagar Delhi Delhi, India KC Creations Fabrics Pvt Ltd. Full time

**Position: Billing Coordinator**

**Shift: - Day Shift**

**Location: - Lajpat Nagar, Delhi**

**Job Responsibility**:

- Generate invoices for customers based on their purchases, ensuring that all items are listed correctly, with accurate pricing, taxes, and discounts applied.
- Ensure that receipts are properly issued for all transactions, and provide customers with itemized bills when required.
- Double-check that invoices match the customer's order and payment method (cash, credit card, store credit, etc.).
- Process and record all customer payments, whether by cash, credit card, debit card, or any other accepted payment method.
- Ensure that all payments are accurately applied to the correct customer accounts.
- Handle customer inquiries related to their billing, such as questions on charges, pricing, payment terms, or discrepancies.
- Resolve billing disputes by investigating any issues with charges, payments, returns, or pricing, and working with the customer to find a satisfactory solution.
- Provide explanations to customers regarding billing errors, promotional discounts, or adjustments that may have been applied.
- Process returns, exchanges, and refunds, ensuring that appropriate adjustments are made to invoices or receipts.
- Retail Experience would be preferred.

**Job Types**: Full-time, Permanent

Pay: ₹16,608.28 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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