IT Service Coordinator
5 months ago
1. Customer’s and Sales team’s first point of contact in case of any technical issue with products/ services.
2. In case of any product related issue, contact the manufacturer or vendor and raise the RMA case.
3. In case of any service-related issue, contact the vendor and get the issue resolved.
4. Resolve internal technical issues.
5. Create tickets with Fortinet for resolving issues and mapping contracts.
6. Follow up on RMA with manufacturer and vendors.
7. Coordinating with logistics staff on customers RMA product pickup and delivery.
8. Send repair or service quotes to customers.
9. Create and update service engineers calls on Odoo daily.
10. Send service completion reports to customers.
11. Updating and sending the pending calls list to Technical Manager daily.
12. Prepare and send service report to MD on a weekly basis.
**Experience**:
Minimum 2 years of experience in IT sales/ Service Coordination, Client relation, Technical support etc.
**Qualification**:
BCA/BTech/MCA/Diploma in networking/ hardware/ computer engineering
Very good communication skill in English - Verbal and Written
- is mandatory.
**Salary**: Up to ₹30,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
**Speak with the employer**
+91 9744915490
-
Service Coordinator
3 weeks ago
Kochi, India Kaapi Machines Full timeRole and Responsibilities Coordinating with Regional Service Engineers / Service Coordinators / Service Managers to collect data to consolidate and make report.Preparing AMC proposals in SAP and sharing the proposals in timely manner to customers and follow-ups (new and renewal)Timely AMC invoicing (quarterly/half...
-
Service Coordinator
5 months ago
Kochi, India Unicorn Power Solutions Pvt. Ltd Full timeservice coordinator required for home appliances division. call allocation to technicians, coordinating customer complaint calls/ dealer calls, FOC, REPLACEMENT, follow up with technicians on daily work updates, accesories, awc, completed call closing in software. nps calling, coordinate with materials coordinator for spare carting & placing order, handling...
-
Web Coordinator
6 months ago
Kochi, India GS IT Full time**WEB COORDINATOR** **About Us** Global Surf, a Dubai-based digital agency, specializes in crafting exceptional websites and brand identities. Our mission is to enhance our clients' digital presence by creating engaging, customer[1]focused digital spaces informed by extensive research. **Job Summary**: We are looking for a proactive and detail-oriented...
-
Service Coordinator
2 months ago
Kochi, Kerala, India Nidi business Consultancy Full time**Responsibilities for Sales Coordinator** - Assess the customer needs of clients and connect them with the correct provider - Create and maintain a directory of service providers and resources - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the...
-
Service Coordinator
6 months ago
Kochi, Kerala, India HIREARC Full timeAs a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. Pay: From ₹10,000.00 per month Supplemental pay types: - Performance bonus Work...
-
Service Coordinator
6 months ago
Kochi, Kerala, India HIREARC Full timeAs a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. Pay: From ₹14,000.00 per month Supplemental pay types: - Performance...
-
Service Coordinator
6 months ago
Kochi, Kerala, India HIREARC Full timeA Service Coordinator **acts as an advocate for their clients and provides information on how they can access community services**. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times. **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Service Coordinator
6 months ago
Kochi, Kerala, India Brilfox Full timeUrgently looking for a Service Coordinator in Kalamassery, Ernakulam - fresher / experienced - any degree graduation - tamil, english and malayalam language fluency required For more details please contact 9995832990 Work Location: In person **Speak with the employer** +91 9995832990
-
Service Coordinator
6 months ago
West Kadungalloor, Kochi, Kerala, India Cornier Pvt Ltd Full time**Job Summary**: The Service Coordinator is responsible for managing and coordinating service operations to ensure customer satisfaction and efficient service delivery. This role involves scheduling service appointments, dispatching service technicians, maintaining service records, and acting as a liaison between customers and the service team. **Key...
-
Customer Service Coordinator
6 months ago
Kochi, Kerala, India ACCURATE SYSTEMS Full timeThe service coordinator is responsible for managing and coordinating the delivery of services to customers. service coordinator act as the primary point of contact, ensuring effective communication and seamless delivery of services while maintaining high levels of customer satisfaction. **Salary**: ₹15,000.00 per month **Benefits**: - Health...
-
Service Coordinator
2 months ago
Kochi, Kerala, India Oppo Full time**Role - Service Coordinator** Base Location Kochi Travelling Required Salary upto 25k + TA Qualification: ITI / Diploma/ B.Tech Immediate Joiners prefer **Job Duties** - Monthly End to end auding of Service Centers - Preparing reports for OI -SC Image Standardization - Ensure the implementation of brand image standards - Implement and monitor 6S...
-
Service Coordinator
6 months ago
West Kadungalloor, Kochi, Kerala, India Cornier Pvt Ltd Full time**Position Overview**: The Service Coordinator is responsible for managing and coordinating services for clients to ensure their needs are met efficiently and effectively. This role involves communication with clients, service providers, and other stakeholders, as well as administrative duties to support service delivery. **Key Responsibilities**: -...
-
Service Coordinator
6 months ago
Kochi, Kerala, India Moopens Energy Solutions Pvt Ltd Full timeBest Opportunity to deal with Solar Energy Projects and we are dealing with KSEB and many others. Qualification : Btech or Diploma in Civil or Electrical Those who are having relevant knowledge with minimum 2 year experience in Solar energy can apply. Location : Muttom, Aluva Job Details : Service coordination, solar structure costing etc **Job Types**:...
-
Service Coordinator
6 months ago
West Kadungalloor, Kochi, Kerala, India Cornier Pvt Ltd Full time**Position Overview**: The Service Coordinator is responsible for managing and coordinating services for clients to ensure their needs are met efficiently and effectively. This role involves communication with clients, service providers, and other stakeholders, as well as administrative duties to support service delivery. **Key Responsibilities**: -...
-
Service Desk Coordinator
4 weeks ago
Kochi, Kerala, India Soffit Infrastructure Services (P) Ltd Full time**Job Summary**: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. **Main Responsibilities**: **Team Supervision**: - Manage a team of...
-
Claims Coordinator
6 months ago
Kochi, India Sai Service Full timeClaims Assistant - Support Bodyshop Manager for preparing vehicle records for timely processing of the insurance claims. - Communication with insurance companies for claim related requirement. - Qualification: Any Degree - Experience: Min 1 year in related field - Salary: Up to 15000 - Location: Thrikkakara and Fortkochi **Job Types**: Full-time,...
-
Service Coordinator
5 months ago
Kochi, India IGA TECH Industrial Electronics Full time**Location**: Kochi **Key Skills** : Qualification: Any Graduate - Responsible to generate service sales revenue in the assigned territory, - Responsible for executing the Area & Regional Level Service strategy to assigned territory - Ensure effecting MIS reporting, utilization of CRM Tool & Data maintaining - Ensure timely collection of receivables -Key...
-
Project Coordinator
5 months ago
Kochi, India Aabasoft Technologies India Private Limited Full timeProject Coordinator - IT & Infrastructure Services Roles and Responsibilities: •Assist in planning, monitoring and tracking external & internal ELV projects (CCTV, ACS, Networking, Structured Cabling) from initiation through completion. •Develop and update project plans, including project objectives, technologies, systems, specifications, and...
-
Client Service Coordinator
5 months ago
Kochi, India Muziris Softech Pvt Ltd Full timeClient relations/Support Executive - This role is an integral part of our ERP project management team in work allocation for software developers and client management. **Requirements**: - **Excellent English communication skill is mandatory**: - **Minimum 6 months experience in client/ customer management**: - **Education : MBA (Marketing)**: - Client...
-
IT Coordinator
6 months ago
Kochi, India Metro Mind Hospital Full time**System Administration**: - Manage and maintain the hospital's computer systems, servers, and network infrastructure. - Ensure the security and integrity of patient data, including electronic health records (EHRs). - Manage the procurement, installation, and maintenance of hardware devices, including computers, printers, and other IT equipment. - Ensure...