International Voice Process- Banking

3 months ago

Nungambakkam Chennai Tamil Nadu, India Covenant Consultant Full time

Hiring for a Reputed Company in Banking Domain- Direct Walkin Interview
- for Freshers and Experienced in Voice Process

**Position: Client Care Executive
- International Voice Process**

Location: Nungambakkam, Chennai

Type: Full-time

**What You'll Do**:

- Provide outstanding **customer service via inbound calls.**
- Resolve customer inquiries and issues efficiently and professionally.
- Maintain up-to-date knowledge of our products and services.
- Collaborate with team members to enhance the customer experience.
- Contribute to process improvements and share customer feedback with management.

**What We're Looking For**:
** Excellent communication skills in English, both verbal and written.**

**Should be Okay with working in Rotational Shifts**
- **Bachelor Degree Preferred**. (2024 Passouts can also apply)

**Max Age Limit 28 and Maximum experience upto 3 years**
- Strong problem-solving abilities and a positive attitude.
- Ability to multitask and manage time effectively.
- Previous customer service experience is a plus, but not required.
- Proficiency in using customer support software and tools.

**Why Join Us?**
- Competitive Salary: 3.2 LPA for Freshers
3.8 LPA for Experienced in Voice process
- Growth Opportunities: We believe in nurturing talent and promoting from within.
- Training & Development: Access to continuous learning and development programs.
- Great Work Environment: Join a supportive and friendly team.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹320,000.00 - ₹380,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

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