Collection Executive
1 week ago
Key Responsibilities:
- Contact Debtors: Reach out to debtors through various communication channels, such as phone
- Negotiate Payment Terms: Collaborate with debtors to establish repayment plans or
settlements, taking into consideration their financial circumstances and company policies.
- Record and Update Information: Maintain accurate records of all interactions, payment
agreements, and debtor information in the company's collection software or database.
- Follow-Up: Regularly follow up with debtors to ensure they are adhering to the agreed-upon
payment plans and deadlines.
- Handle Inquiries: Address debtor inquiries, concerns, or disputes professionally and provide
solutions or information when necessary.
- Recommend Legal Action: When necessary, assess the need for legal action and coordinate with
legal or compliance teams to initiate legal proceedings.
- Reporting: Generate MIS reports on collection activities, outstanding accounts, and progress to
management on a regular basis.
- Customer Service: Maintain a professional and respectful approach while dealing with debtors
to preserve customer relations and reputation.
- Meet Targets: Meet or exceed collection targets and deadlines
Qualifications and Skills:
- High school diploma or equivalent (some positions may require a bachelor's degree in finance or
a related field).
- Previous experience in debt collection or related customer service roles.
- Strong negotiation and communication skills.
- Excellent interpersonal skills and the ability to remain calm under pressure.
- Persistence and determination in achieving collection goals.
- Attention to detail and strong organizational skills.
**Salary**: ₹15,928.82 - ₹20,827.82 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
**Speak with the employer**
+91 7263063399
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