Customer Support Executive

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Job Title: Customer Support Representative Experience: 0-3 years Location: Bangalore (Marathahalli) Department: Customer Support Executive Key Responsibilities: - Respond to customer inquiries via phone, or other communication channels in a timely and professional manner. - Maintain a deep understanding of our products and services to provide accurate...

**Customer Support Executive** **Job Overview**: The Customer Support Executive is responsible for providing excellent customer service to our clients. This includes answering customer questions, resolving customer issues, and providing customer support through a variety of channels. **Role & Responsibilities** - customer support process: Social media...

Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...

**Key Responsibilities**: - **Inbound Call Handling**: Respond to incoming customer calls, address inquiries, resolve issues, and provide accurate information about our products and services. - **Message Management**: Monitor and respond to customer messages across various platforms, including SMS, social media, and live chat, ensuring timely and helpful...

**Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...

1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

Role: Customer Service Executive To Handle inbound customer quiries and concerns. Fresher to Minimum 1 year experience UG / Graduation Languages - English + Malayalam OR Tamil 6days working and 1 day rotational off Female: Between 6am to 8pm any 9 hours shift Male: Between 6 am to 12am any 9 hours shift Pay: ₹19,000.00 - ₹25,000.00 per...

Company Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Salary**: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

Company Name: - ONE POINT ONE SOLUTIONS Languages: - English + Hindi Qualification: - Graduation manadatory Salary: - 35K + Incentives Experience: - only in B2B Sales Working Days: - 6 Days of Working (Sunday fixed holiday) Timings: - 9:00 Am - 6:00 PM Location: - Near Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

**ls** **-Knowledge of TAT, compliance, ticketing systems, CSAT.** **-Working on short SLA and clearing backlogs.** **-Should be familiar with Customer Empathy, customer service.** **-Ensure no errors occurred while assisting customers** **-Reaching productivity that meets job standards, while working with speed and accuracy.** English Hindi...

**ls** **-Knowledge of TAT, compliance, ticketing systems, CSAT.** **-Working on short SLA and clearing backlogs.** **-Should be familiar with Customer Empathy, customer service.** **-Ensure no errors occurred while assisting customers** **-Reaching productivity that meets job standards, while working with speed and accuracy.** English Hindi...

We are Hiring for Customer Support **Process**: Voice Process (Inbound) **Work location **:Marathahalli, Bangalore **Experience **:Freshers **Language**: English + Malayalam English + Tamil English + Kannada **Skills**: Average/ Good communication can be considered - Shift timings : 6am to 1am ( Rotational Shift for 9 hrs ) - Shift timings : 6am to...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the...