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Online Sales Administrator
6 days ago
Responsibilities
- Pack and dispatch orders received via Wix/ PMT Retails sales portal and other marketplaces.
- Identify non-routine customer inquiries and escalate them as appropriate.
- Handle all returns, organize replacements or refunds as necessary, and keep accurate records of items returned.
- Manage Retail stock levels and adjust pricing using in-house stock-control systems.
- Monitor listings and act on underperforming product lines.
- Unpack, check and upload new stock to the stock-control system in the online retail portal.
- Liaise with suppliers regarding missing/damaged items or returns.
- Liaise with suppliers regarding warranty claims.
What we are looking for
- has a good eye for detail and **accuracy**.
- possesses **excellent literacy and numeracy **skills.
- **Cares **about customer service.
- can use their **initiative**.
- has drive, **enthusiasm, **and a "can-do attitude".
- Good computer skills.
- Should be fluent in Hindi and English.
What you can expect in return
- Competitive salary.
- On-target bonus.
- Opportunity for progression.
Pay: From ₹18,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Commission pay
Travel requirement:
- Up to 20% travel
- Up to 50% travel
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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