Client Relationship Executive

1 month ago


Trichur, India Adept Corporate Advisories Pvt Ltd Full time

As a Client Relations Trainee, you will be an integral part of our client-facing team, responsible for building and maintaining strong relationships with our valued clients. This role is an entry-level position that offers an opportunity to learn and develop critical skills in client management, communication, and problem-solving.

Key Responsibilities:

- Assist senior client relations staff in managing and maintaining client accounts.
- Learn about our products/services and effectively communicate their value to clients.
- Address client inquiries, concerns, and requests promptly and professionally.
- Collaborate with internal teams to ensure client needs are met and issues are resolved.
- Support the development of client presentations, proposals, and reports.
- Participate in client meetings, taking notes and providing follow-up as necessary.
- Assist in tracking and maintaining client data in our CRM system.
- Proactively identify opportunities for upselling or cross-selling based on client interactions.
- Stay informed about industry trends and competitor activities to provide relevant insights to clients.

Qualifications:

- Bachelor's degree
- Strong verbal and written communication skills.
- Excellent interpersonal skills and ability to build rapport with clients.
- Detail-oriented with exceptional organizational skills.
- Proficient in Microsoft Office Suite.
- Eagerness to learn and adapt in a fast-paced environment.
- Problem-solving attitude and a customer-centric mindset.
- Prior experience in customer service or client relations is a plus but not required.

**Benefits**:

- performance-based incentives.
- Comprehensive training and professional development opportunities.
- Collaborative and inclusive work environment.
- Opportunities for advancement within the company.

**Salary**: ₹3,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Language**:

- English (required)

**Speak with the employer**
+91 7593010100
Application Deadline: 16/08/2023



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