Hiring Client Coordinator

3 weeks ago


Ernakulam, India Techbyheart India Pvt Ltd Full time

**Summary**

**Duties**:
The Client Coordination is responsible for managing all aspects of each relationship with them in order to ensure that we are meeting or exceeding expectations; communicating effectively with both internal and external customers; maintaining confidentiality regarding private data; conducting research on potential issues related to customer relationships; developing new business opportunities through direct contact with clients.

Detailed job duties include:

- Coordinate with other departments in order for them, as needed, to ensure that all services are delivered on time and within budget.
- Identify, initiate, and build relationships with potential prospects that have been identified and build positive relationships with them for future scope of Upsell & Cross Sale.
- Engage the customer on the Platform & resolve issues if any.
- Assure timely completion of assigned tasks, including but not limited to scheduling appointments, tracking progress reports, maintaining records and keeping track of work performed at various levels throughout the organization.
- Maintain accurate documentation of projects completed through project management systems such as Excel spreadsheet or similar software program.
- Manage multiple projects simultaneously while adhering to established deadline requirements.
- Assisting new customers on the queries, creating interests in new/upgraded product offerings.
- Keep yourself updated with the new feature release and any changes on the product.

**Requirements**:

- Qualification: Any Degree
- Minimum of 1-2 year of experience as a Business Development/Client coordination with an EdTech firm preferred but not required.
- Strong communication skills, both written and verbal
- Ability to work independently while maintaining confidentiality within all business units
- Excellent organizational skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Client coordinator: 1 year (required)
- Business Development: 1 year (required)

Willingness to travel:

- 75% (required)

**Speak with the employer**
+91 9288003024
Expected Start Date: 27/02/2023



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