Mba Freshers
2 months ago
**Roles & Responsibilities**:
- Attend calls to provide information related to insurance policies and informing about any modifications in the policy to prospective as well as current clients.
- Solicit sale of additional or new products and services.
- Examine whether the necessary changes were made in so as to resolve the customer’s problems.
- Cancel accounts and inform customers about claim investigation results.
- Keep the customers well-informed and satisfied every time.
- Maintain strong customer relationships.
- Keep customer transactions and interaction records including all the complaints, inquiries, comments, and actions performed.
- Send mails, newsletters, and other correspondence forms to customers.
- Protect the company reputation.
- Offer price quote information to prospective clients.
- Qualifications
- Multi-tasking
- Pacify difficult customers and handle their problems
- Have effective verbal and non-verbal communication skills
- Willingness to provide assistance
- Approachable
- Basic typing skills
- Basic computer skills
- Able to work in flexible work timings
- Sound judgment skills with good listening abilities
- Able to cope with a fast-paced work environment
- Resolve problem efficiently after critically analyzing situations
**Qualification & Experience**:
- Excellent communication and interpersonal skills.
- Accuracy and attention to detail
- Good command of English.
- Basic computer knowledge is necessary.
- Ability to communicate, present and influence effectively.
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Insurance sales: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9236194711
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