Tele Caller Executive

4 months ago


Mumbai Maharashtra, India WSFx Global Pay Limited Full time

Responsibilities:

- Conduct outbound calls to prospective clients to introduce our Forex services and generate leads.
- Explain the features and benefits of our Forex products to potential clients, addressing any inquiries they may have.
- Build and maintain relationships with clients by providing exceptional customer service and addressing concerns or issues promptly.
- Collaborate with the sales team to transfer qualified leads for further follow-up and conversion.
- Keep accurate and detailed records of calls, client interactions, and lead information in the CRM system.
- Stay updated on market trends, economic indicators, and Forex regulations to provide relevant information to clients.
- Meet or exceed daily and monthly targets for lead generation and conversion.
- Participate in training sessions to enhance product knowledge and sales skills.
- Continuously seek ways to improve and optimize the telecalling process for better efficiency.

Qualifications:

- Proven experience in telemarketing or telecalling, preferably in the Forex or financial services industry.
- Strong understanding of the Forex market and financial instruments.
- Excellent communication skills with the ability to articulate complex concepts in a clear and concise manner.
- Ability to build rapport and establish trust with clients over the phone.
- Goal-oriented and motivated to achieve targets.
- Familiarity with CRM systems and basic computer skills.
- High level of integrity and ethical conduct.
- Ability to work in a fast-paced and dynamic environment.
- Fluency in English (additional languages may be a plus).

**Salary**: ₹250,000.00 - ₹350,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Application Question(s):

- Current CTC?
- Expected CTC?
- Notice Period?
- Number of years of experience in Sales?
- Number of years of experience in Forex/FinTech?

**Experience**:

- Tele calling: 1 year (preferred)

Work Location: In person



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