Tele Calling Executive

7 months ago


Diwalipura Vadodara Gujarat, India Clever Minds TechSol LLP. Full time

**Key Responsibilities**:

- **Outbound Calls**: Reach out to potential and existing customers to promote products or services.
- **Inbound Calls**: Handle incoming customer calls, taking orders, answering inquiries, and providing information.
- **Record Keeping**: Maintain detailed records of all customer interactions and follow-ups.
- **Targets**: Achieve daily, weekly, and monthly call and sales targets.
- **Customer Service**: Address customer complaints and provide appropriate solutions within time limits.
- **Scripts and Guidelines**: Adhere to communication scripts, guidelines, and procedures.
- **Team Collaboration**: Work with team members to share best practices and improve performance.

**Requirements**:

- **Language Proficiency**: Must be fluent in Hindi and Gujarati; fluency in English is a significant plus.
- **Communication Skills**: Excellent communication and interpersonal skills.
- **Work Environment**: Ability to thrive in a fast-paced environment.
- **Problem-Solving**: Strong problem-solving skills and ability to handle pressure.
- **Technical Skills**: Basic computer knowledge and proficiency with CRM software.
- **Education**: High school diploma or equivalent; higher education is a plus.
- **Experience**: Previous experience in a similar role is beneficial but not mandatory

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Gujarati (preferred)

Work Location: In person


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